Contact information
Our team responds within 24 hours, usually much sooner. For a fit question, tell us your Canada Goose model and whether your hood came with fur.
Contact form
Write to us from our contact page.
Live chat
Every page has a chat button in the bottom right corner.
Orders and returns
The tracking link is emailed to you once your trim is dispatched. To return or exchange a trim, contact us first. Our refund policy sets out each step.
Business details
Arctic Fur Ltd, registered in England and Wales, company number 16988371.
Registered office: Podium, Ealing Cross, 85 Uxbridge Road, London W5 5BW, United Kingdom.
ArcticFur is independent and is not affiliated with, endorsed by or connected to Canada Goose. Canada Goose and its model names are used only to describe compatibility.
Help
Frequently asked questions.
Before you buy
Can you buy Canada Goose fur separately?
Not from Canada Goose, which no longer sells fur trims. ArcticFur makes replacement fur trims in genuine North American coyote that zip onto the hood zipper of any Canada Goose jacket, matched to your model by two questions about your jacket on every product page.
Will it fit my Canada Goose?
Every Canada Goose jacket or coat with a zipper around the hood is compatible. On every product page, two questions about your jacket match the trim: whether your hood came with fur, and which model you have.
- With fur: heritage models, sold with a Canada Goose fur trim until 2022–2023.
- Without fur: jackets sold with a plain hood, from 2022 to the present.
More than 1,000 ArcticFur trims have been fitted, across a wide range of Canada Goose models. If you are unsure, contact us before ordering.
What size trim do I need?
There is no size to choose. The trim is matched to your Canada Goose model, not its size, so every size of a model takes the same trim. Fusion Fit versions and Black Label editions, the ones with the black badge, take the same trim as the standard model.
Some special editions, such as the wool ones, are built differently. For those, contact us before ordering.
What if my hood has no zipper, or my jacket is another brand?
Some puffers and special editions, such as the wool editions, have no hood zipper, and neither do a few heritage models. Click “No zipper on your hood, or a different brand?” and send us your jacket’s details. Our team replies within 24 hours with your options.
What is the difference between Classic and Grand?
Can I still buy a Canada Goose jacket with fur?
Not new: Canada Goose no longer makes jackets with fur. Any Canada Goose jacket with a hood zipper takes an ArcticFur trim, so a current jacket can wear genuine coyote fur again. More in Canada Goose with fur in 2026.
Does Canada Goose still use real fur?
No. Canada Goose hoods carried genuine North American coyote fur until the brand stopped buying fur in 2021 and ended production with fur at the end of 2022. Why Canada Goose stopped using fur.
How much does a Canada Goose fur replacement cost?
Classic is £205 and Grand is £235. Outside the UK, the product page shows the price in your currency. Where Klarna is available, checkout offers payment in instalments.
The trim
Is it real coyote fur?
Yes. Every ArcticFur trim is genuine North American coyote fur, and we do not sell faux fur. Because it is natural, every trim varies slightly in colour, density and length, so no two are identical.
Where does the fur come from?
North American coyote fur, from wild harvest regulated in Canada. Every trim is dispatched from the United Kingdom.
How do I attach it to my hood?
The fur attachment is the zipper around your hood.
- Unzip the old fur or fabric trim, if your hood has one.
- Zip the new trim onto the hood zipper.
- Bend the shaping wire inside to frame your face. It holds the shape you set.
It takes seconds, with no sewing or tools. See the step-by-step guide with video.
Can I wear it in rain or snow?
Yes. Coyote fur is naturally suited to snow and light rain. In heavy rain, unzip the trim. If it gets soaked:
- Shake out the water.
- Let it dry naturally, away from direct heat.
- Lift the fur by hand under a hair dryer on a cool or low warm setting to restore the volume.
Never use high heat, and never store the trim damp.
Will the fur shed?
A little, at first. Light shedding in the first days is natural for real fur and settles with wear. After unpacking, a shake and a few minutes under a hair dryer on a cool or low warm setting restore the full volume.
Does it come in a gift box?
The ArcticFur box, a rigid magnetic gift box for every trim, arrives in November.
Is ArcticFur affiliated with Canada Goose?
No. ArcticFur is an independent brand, not affiliated with or endorsed by Canada Goose. Canada Goose model names are used only to describe compatibility.
Delivery and returns
How long does delivery take?
We ship worldwide from the United Kingdom. Choose your trim colour, then select your jacket on the product page. It then shows whether your trim is in stock, ready to dispatch the next business day, or custom made to order, with an estimated dispatch date.
Estimated delivery, after dispatch:
- UK: 1–2 working days
- USA and Canada: 1–3 working days
- EU: 1–5 working days
- Rest of the world: within a week
Checkout shows the estimate for your address.
Will I pay import duties?
UK orders carry no import duty. Elsewhere, any duty or tax is set by your country and collected by the courier, not at checkout. For an estimate before ordering, contact us.
What if the trim does not fit?
Every order placed through the questions about your jacket is covered by the ArcticFur Fit Promise: if the trim does not fit your jacket, we exchange or refund it, free of charge, shipping included. A trim that arrives faulty or incorrect is replaced or refunded at no cost. Contact us and our team responds within 24 hours.
What is your return policy?
- Returns: within 30 days of delivery, in original condition, for a refund. Made-to-order trims are included. Trims made to a custom zipper length cannot be returned unless faulty.
- Return shipping: covered by ArcticFur when a trim arrives faulty or incorrect, or under the Fit Promise. Otherwise it is paid by the customer.
- Exchanges for a different colour or cut: free within the UK. Outside the UK, shipping both ways is paid by the customer, at the rate of your original order. Contact us to arrange it.
- Refunds: issued within 3–5 business days of your return being approved.
- Quality: we cover defects in materials and workmanship.
