Need help?
Frequently Asked Questions
Before You Buy
How do I know what size or zipper type I should get for my jacket?
Confused about zipper type or length? We’ve removed the guesswork.
Our fit selector asks 1–2 simple questions about your jacket and helps choose the correct compatible trim option. No measuring or comparing charts is needed for most jackets, just answer a few questions and place your order.
Does this fit new Canada Goose jackets models without fur?
Many newer Canada Goose parka and bomber models still include hood zippers, even if they were sold without a fur trim attached.
This includes:
- New "no fur" models from 2022+
- All parkas (Wyndham, Langford, Chateau, etc.)
- All bombers (Chilliwack, etc.)
Just use our decision tree and select "No fur - newer model" when asked about your jacket's current fur situation.
Will this fit my Canada Goose jacket?
Our trims are designed as aftermarket compatible hood trims for many Canada Goose parka and bomber models.
Use the fit selector on the product page to choose the correct option for your specific jacket. It only takes a few seconds and helps reduce the chance of ordering the wrong trim.
What's the difference between Classic and Grand Collection?
Classic Collection:
- Still premium coyote fur
- Standard size
- Perfect for most Canada Goose jackets
Grand Collection:
- Ultra-premium select grade fur
- Around 20% bigger than the Classics
- Thicker, fuller appearance
- Perfect for those who want a bigger fur
Product & Quality
Is this real coyote fur?
Yes, our trims are made from genuine North American coyote fur. Each piece is quality-checked and crafted as an aftermarket compatible hood trim for selected winter jacket models.
Natural variation is expected with genuine fur, so colour, length, density, and shape can vary slightly between pieces.
Does the fur come with a metal wire inside?
Yes. Our trims include a flexible internal wire that helps shape the fur around the hood and hold your preferred position.
Simply bend the trim gently to adjust the shape.
How do I attach the fur to my jacket?
It’s simple:
- Unzip your previous fur or fabric strip, if your jacket has one.
- Attach your new trim to the hood zipper.
- Shape the fur using the internal wire.
- For extra volume, use a blow dryer on a cool setting.
The trim attaches by zipper. No sewing or tools are needed for compatible jacket models.
Watch our 30-second installation video for newer models here.
Can I wear the fur in rain or snow?
Genuine coyote fur is naturally suited to cold winter conditions and can handle light rain or snow.
For heavy rain, we recommend removing the trim temporarily where possible. If the fur gets wet:
- Shake off excess water.
- Hang it to air dry in a ventilated area.
- Once dry, use a blow dryer on a cool setting to restore volume.
- Gently separate the fur with your fingers while drying.
Avoid high heat and avoid storing the fur while damp.
Shipping & Returns
How long will it take to get my orders?
In-stock standard orders are usually dispatched within 1–2 working days.
Estimated delivery after dispatch:
- UK: 1–2 working days
- Europe: 2–5 working days
- USA/CA: 2-4 working days
- International: 3–7 working days
Custom trims, non-black trim colours, or custom zipper lengths may require 1–2 weeks before dispatch.
Do you ship worldwide?
Yes, we offer worldwide shipping.
Shipping rates are calculated at checkout based on your location. International orders may be subject to import duties, taxes, or courier brokerage fees charged by the destination country. These charges are not included in the product or shipping price unless clearly stated at checkout.
What if it doesn't fit or I receive the wrong product?
If something is not right, contact us and we’ll help resolve it.
We offer exchanges for eligible orders if you need a different size, colour, or trim option. Our fit selector helps reduce sizing mistakes, but we’re happy to assist if you’re unsure before or after ordering.
We've worked with hundreds of CG owners. If you're still unsure, contact us before ordering. We're happy to help!
What's your return policy?
14-day returns:
- Full refund if you're not satisfied
- Free return shipping for UK customers
- Item must be in the original condition
Exchanges:
- Exchanges for different size or colour
- Email us and we'll arrange it immediately
Quality guarantee:
- We cover defects in materials and workmanship
We stand behind our products. If something's not right, we'll make it right.